ProAstro.com Customer Refund Policy Statement
Your astrology report will be shown to you instantly online. And you will also recieve your astrology report in your email within 10 minutes. 'Compatibility Report', '3-Month Forecast' and 'Astrology Natal Report' will be sent to you within 24-hour. If you have difficulties in recieving your astrology report, please contact us at firstname.lastname@example.org. We will re-send your astrology report to you within 12 hours.
If you are not satisfied with our product(s) or service(s), you may write to us at email@example.com with your comment within 7 days after your astrology report(s) is recieved. Your payment will be fully refunded within 7 days after we recieve your refund request. You do not need to return the astrology report we sent to you. You may keep the astrology report as our gift to you. Refunds will be given at the discretion of ProAstro.com Company Management.
ProAstro.com Customer Internet Privacy Statement
Protecting your privacy is important to us. We hope the following statement will help you understand how ProAstro.com collects, uses and safeguards the personal information you provide to us on our site.
I. INFORMATION COLLECTED
In order to provide you with personalized services and features we ask you to register and establish your personal profile. During the registration process we will ask you for information such as your name, gender, birth information, e-mail address, etc. This information is used to calculate an accurate horoscope or biorhythm and to provide you with the best possible personalized service. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by using our products and services or by filling out a form or survey.
Personally identifiable information is collected primarily to make it easier and more rewarding for you to use our services. Depending on the part of the service you are accessing, you could be asked at various times to provide information such as name, gender, e-mail address, birth date, and birth location. Customers who personalize our service come back regularly, so we do everything we can to make ProAstro.com your service and give you just the content you wish to receive.
II. USE OF INFORMATION
Demographic and profile data, as well as your registration data (i.e., e-mail address, and gender) is used to personalize our service to your interests and to deliver personalized information to you. For example, we may decide to use personally identifiable and non-personally identifiable information for internal marketing purposes, for trend analysis, to better understand patterns of usage, and for site administration. Demographic and profile data is shared with our advertisers only on an aggregate basis. We might also share aggregated non-individually identifiable information about our users with our business partners. Aggregated data helps our advertisers to tailor their services to the collective characteristics of ProAstro.com users. As a general practice, we will not disclose any personally identifiable information to third parties unless you give us your prior express consent.
III. USE OF IP ADDRESSES
We use your IP Address to help diagnose problems with our server, to administer our web site, and to track trends and statistics.
V. USE OF E-MAIL ADDRESS
The e-mail address you submit to receive our services will never be disclosed to any third party. All horoscope e-mail that you select to receive as well as the special offers from our advertisers will be sent to you exclusively by proastro.com.
We have implemented and follow reasonable industry standard technical and procedural measures to protect against unauthorized access and use of your personal information.
You can change and update the personal information you previously provided. This may be done through the following method:
1. Click on the "Edit" link
2. Change the relevant information
VIII. CONTACTING US
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at admin@ProAstro.com
The privacy of our visitors to proastro.com is important to us.
At proastro.com, we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit proastro.com, and how we safeguard your information. We never sell your personal information to third parties.
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
Cookies and Web Beacons
We also use third party advertisements on proastro.com to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).
DoubleClick DART cookies
We also may use DART cookies for ad serving through Google's DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests ("interest based targeting"). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses "non personally identifiable information". It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx
You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.
Deleting cookies does not mean you are permanently opted out of any advertising program. Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.